Frequently Asked Questions
Can I get an instant quote?
Yes, by utilizing our free 3D design tool and choosing your desired size and quantity, you can instantly view a quote for your project.
What packaging products can I order from The Frisco Box Co?
The Frisco Box Co provides a wide range of packaging options that can be tailored to your specific needs. We specialize in creating custom packaging boxes, including Mailer Boxes and Shipping Boxes, which can be ordered in both standard and customized sizes with low minimum quantities. Our boxes are versatile and suitable for both retail packaging and ecommerce deliveries. Our Mailer Boxes and Shipping Boxes are made of durable cardboard and are safe for mailing. Start designing your own custom printed packaging boxes with our user-friendly box designer to elevate your brand's packaging today.
What if I'm designing in Adobe Illustrator?
If you're utilizing our Illustrator templates to create your design, simply upload your file using our convenient Dieline Upload tool, and we'll promptly send you a quote for your project. Alternatively, you can email your dieline to our customer support team and receive a quote in return. If you haven't finalized your packaging artwork yet, you can still obtain an estimated quote by applying a solid color to the panels of our 3D design tool where you plan to have your design printed. We're here to provide you with quick and accurate pricing options for your packaging needs.
How does your 3D box designer work?
If you have specific artwork elements like logos, images, or text, you can easily customize your box specifications using our 3D design tool and instantly receive pricing on the same page. As you create your design on the interactive 3D box model, the Unit Price will be updated in real-time to reflect any changes that may impact your project's pricing. Once your design is finalized, you can proceed to checkout, save it for future reference, or even share it with others, such as friends or colleagues. Our user-friendly design tool makes it convenient to personalize your packaging and obtain accurate pricing information for a seamless ordering experience.
What is the turnaround time?
Our typical Standard turnaround time for most custom packaging orders is approximately 5 - 7 business days, while our Rush turnaround time is 3 - 5 business days. It's important to note that these turnaround times do not include transit time, which may take between 1 to 7 business days, depending on your location. For special custom or bulk orders, additional time may be required to set up and produce the boxes. During busy seasons, some orders may also take longer to fulfill. While we cannot guarantee delivery estimates, the dates provided at checkout represent the quickest estimate available. If your delivery date is time-sensitive, we strongly suggest selecting Rush production and expedited shipping for your box orders.
What happens after I place my order? Do I get a proof before printing?
Once you complete the checkout process, our specialized Prepress team will carefully examine your design for any technical issues. If any adjustments or modifications are necessary, you can easily communicate with our Prepress team by leaving a note directly on the proof page. They will be more than happy to assist you in finalizing your design to ensure it's ready for printing.
Will I see a proof for my order?
All new orders will receive a digital proof during the checkout process.
How can I determine if my artwork is suitable for printing?
Our skilled in-house Prepress team will thoroughly assess your custom box design for potential technical issues, such as artwork resolution, blurriness, splits, thin lines, and bleeds. If any concerns are identified, they will be noted in the proof for your attention. If you're uncertain about how to address any printing concerns, our Prepress representatives are readily available to guide you through the process. However, it's important to note that our team does not verify for spelling or grammar errors, nor do they offer subjective feedback on design content. Their expertise is focused on technical aspects to ensure your design is ready for production.
Can you print inside the boxes?
Absolutely! We have the capability to print on the inside of any of our corrugated box styles, including Mailers and Shipping Boxes. You can even utilize our convenient online box designer tool to create custom designs for the interior of your boxes. This allows you to fully customize both the outside and inside of your boxes to perfectly match your brand's aesthetics and requirements.
How does pricing work?
At The Frisco Box Co, we are a high-volume producer with scale economies that enable us to offer the industry's most competitive prices on custom printed boxes. Our pricing is primarily influenced by the dimensions, box style, and quantity of the boxes you need (with higher quantities often resulting in bulk savings). If you have any concerns about pricing or options that could affect your custom packaging order, our customer support team is always available to assist you.
Why Frisco Box?
Fast Online Ordering
With our website, you can get instant price calculations and personalize, create, and make payments for your packaging within minutes, all in real-time.
Free 3D Design Studio
Our 3D Design Studio is not only captivating but also hassle-free, enticing even the most seasoned design professionals! In just a matter of minutes, you can easily add text, logos, and colors to create a packaging that is uniquely yours.
Customization
No matter what printing problem you may encounter, we are your solution. With our services, you can easily fine-tune your packaging to meet your specific requirements in terms of size and quantity, without incurring any additional costs.
Fast Turnaround
Our services offer quick and efficient customization for all your packaging needs, ensuring that your orders are fulfilled and delivered to you in no time. Don't let slow turnaround times hinder your business operations. Trust us to deliver custom boxes with speed and precision.